Voice agents

Voice agents that pick up every call, in Arabic.

Answer and make calls on your phone line and on WhatsApp Business calling. Natural voices in Arabic dialects and English, real-time conversation and full call analytics.

Start free See pricing

In + outinbound and outbound

2voice engines

3places to answer

22Arabic dialects

01 Listen in

Three real calls, start to finish.

Inbound or outbound, the agent speaks the caller’s dialect, takes the action and logs the result while the call is still going.

Clinic booking lineVoice agent · live transcript01:12

أهلًا بيك في عيادات النور، أنا سلمى. أقدر أساعدك إزاي؟Welcome to Al Nour Clinics, I’m Salma. How can I help?

عايز أحجز كشف أسنان يوم الخميس.I’d like to book a dental check-up on Thursday.

تمام، عندي الخميس الساعة ٤ أو ٦ المغرب. تحب أنهي معاد؟Sure, I have Thursday at 4 or 6 pm. Which one?

الساعة ٦.6 o’clock.

اتحجز! هبعتلك تأكيد على واتساب دلوقتي.Booked! I’m sending you a WhatsApp confirmation now.

Google Calendar: appointment created · WhatsApp: confirmation sent

Sample transcripts written to show the flow. Businesses are fictional.

02 Anatomy of a call

What happens in the first minute.

01Ring
A customer calls your number, taps call on WhatsApp or presses talk on your site.
02Greet
The agent answers instantly with your first line, in the caller’s dialect.
03Understand
It follows the conversation, handles interruptions and ignores background noise.
04Act
It checks your system, books, confirms or updates a record through your tools.
05Resolve
It wraps up and hangs up, or passes the caller to your team.
06Review
Every call lands in analytics with quality scores and credit use.

03 Where it answers

Phone, WhatsApp and your website.

Deploy the same voice agent wherever your customers call from.

Phone numbers

Connect a Twilio phone number for inbound and outbound calls.

New

WhatsApp Business calls

Customers tap call in your WhatsApp chat and the voice agent answers.

Website voice

Embed a talk-to-us button with a microphone on any page.

Works with

TwilioBuilt in
WhatsApp callsBuilt in
OpenAIBuilt in
Google GeminiBuilt in
Google CalendarBuilt in
Google SheetsBuilt in

04 Two engines

Real-time or fully configurable.

Pick per agent. Real-time gives the most natural back-and-forth; the pipeline gives you control over every component.

	Real-time	Pipeline
How it works	One speech-to-speech model hears and speaks	Speech-to-text, then a language model, then a voice
Providers	OpenAI or Google Gemini	Choose the LLM, STT and TTS separately
Response delay	Lowest	Low
Interruptions	Natural	Supported
Control over voice and cost	Standard	Full
Best for	Live support and sales calls	Scripted, regulated or complex flows

05 · Voice

Sound natural, in the right dialect.

Choose from Arabic dialect and English voices, set the first thing the agent says, and give it the same knowledge as your chat agents.

Voices across Arabic dialects and English
Background noise handling
Agent can end the call when done
Test calls right in your browser

Support agentWhatsApp call · Egyptian Arabic02:14

Callerعايز أغيّر ميعاد الحجز لبكره بالليل.

Agentتمام، عندي ميعاد الساعة ٨ أو ٩ بالليل. تحب أي واحد؟

Noise handling onVoice: NovaEnds call when done

06 · Outbound

Call your whole list, without a call centre.

Load a list, set the script and let the agent call. Every outcome is written back to your sheet or system so your team only follows up on what matters.

Order confirmations and reminders
Lead follow-up within minutes
Outcomes logged automatically

COD confirmations · todayRunning

Sample campaign for illustration.

AAhmed S.#3390Confirmed00:48
MMona K.#3391Rescheduled01:05
OOmar F.#3392Confirmed00:39
SSara H.#3393No answer · retry 6 pm—
YYoussef A.#3394Calling…00:12

2voice enginesreal-time or pipeline

3places to answerphone, WhatsApp, web

22Arabic dialectsplus English voices

7quality metricsper agent

24/7availabilitynights and weekends

0lines of codeto launch

07 Playbooks

Calls your team no longer has to make.

Support

Call centre overflow

Peak-hour callAgent answers and solvesUrgent ones to people

WatchCalls handled without handoff

Healthcare

Appointment line

Patient callsAgent books in CalendarWhatsApp confirmation

WatchBookings per day

Sales

Speed-to-lead calls

New form leadAgent calls in minutesMeeting booked

WatchGoal achievement

E-commerce

COD confirmation

Order placedAgent calls to confirmStatus updated

WatchConfirmed vs cancelled

Finance

Payment reminders

Due date approachingPolite reminder callPromise to pay logged

WatchPayments after the call

Hospitality

Reservations

Guest callsAgent checks tablesReservation saved

WatchNo-shows

FAQ

Questions, answered.

Which phone numbers can I use?

Connect a Twilio phone number from the platform. If you need to use an existing line, our team can help as part of a custom solution.

How does WhatsApp calling work?

Customers tap call in your WhatsApp Business chat and the voice agent answers, just like a phone call.

Real-time or pipeline: which should I pick?

Start with real-time for natural support and sales calls. Choose the pipeline when you need a specific voice, a specific model or tighter cost control.

Can it speak Egyptian or Gulf Arabic?

Yes. Choose voices across Arabic dialects, plus English and other languages.

Can it do something during the call?

Yes. Connect tools and workflows so the agent can book, confirm, look up or update records while it talks.

Can I hear it before going live?

Yes. Run test calls in your browser as you build the agent.

Never miss a call again.

Build a voice agent on the free plan and test it in your browser.

Start free Talk to our team