Chat agents

AI chat agents that reply in your customers’ dialect.

Answer, sell and support around the clock on WhatsApp, Instagram, Messenger, Telegram and your website. Teach it your business from your documents and website, then go live in minutes.

Start free See pricing
5channels
8AI models
7tones of voice
24/7always on
Nanovate platform screenshot

01 Live demo

Same question. Four ways to ask it.

Customers don’t write in textbook Arabic. Your agent understands how they actually write and answers back the same way, in the same conversation.

Order supportWhatsApp · replies in Egyptian

لو سمحت، الأوردر بتاعي فين؟ بقالي ٣ أيام مستني.Excuse me, where is my order? I’ve been waiting 3 days.

آسفين على التأخير! الأوردر رقم 4821 خرج للتوصيل النهارده، وهيوصلك قبل الساعة ٦.Sorry for the delay! Order #4821 is out for delivery today and arrives before 6.

تمام، ممكن أغيّر العنوان؟Great, can I change the address?

أكيد، ابعتلي العنوان الجديد وأنا أبلّغ المندوب.Sure, send me the new address and I’ll tell the courier.

Answered from orders APIHandoff ready

02 Channels

One agent. Every inbox your customers use.

The same knowledge, tone and rules run on every channel you switch on. Here is how each one connects and which plan unlocks it.

  • WhatsApp BusinessBuilt in
  • InstagramBuilt in
  • MessengerBuilt in
  • TelegramBuilt in
  • Website widgetBuilt in
ChannelHow it connectsAvailable fromSame agent, same knowledge
Website widgetPaste one embed snippetSandbox (free)
WhatsApp BusinessMeta Cloud API or TwilioStarter
InstagramYour Instagram business accountStarter
MessengerYour Facebook pageStarter
TelegramA Telegram botStarter

03 Anatomy of an agent

Twelve settings. All in plain words.

Everything that shapes how your agent thinks and talks lives on one screen, with no code and no prompt engineering.

  • 01Name and avatarHow the agent introduces itself
  • 02RoleSupport, sales, advisor or mentor
  • 03BackgroundWhat your business does and sells
  • 04InstructionsRules, limits and do’s and don’ts
  • 05First messageThe opening line customers see
  • 06KnowledgePDF, DOCX, TXT, CSV and your website
SalmaCustomer support agent
Live on 3 channels
Quality score
  • 07Model8 models, 8 to 35 credits a message
  • 08LanguageArabic dialects, English and more
  • 09Tone7 tones, from friendly to formal
  • 10CreativityFrom precise to more creative replies
  • 11ToolsCall your APIs mid-conversation
  • 12Human handoffPass the chat to your team

04 · Knowledge

Answers from your content, not from guesses.

Upload your policies, catalogues and price lists, or point it at your website. When a customer asks, the agent answers from those sources.

  • 4 file types: PDF, DOCX, TXT and CSV
  • Website crawl keeps answers current
  • Test it in the built-in chat before launch

05 · Brain

Pick the model that fits the job.

Fast, low-cost models for FAQs; stronger models for sales and complex support. You pay per message only for the model each agent uses.

  • Claude, GPT, Gemini and DeepSeek
  • 8 to 35 credits per message
  • Change the model any time
5channelsincl. your website
4ready templatesor start blank
8AI models4 providers
8–35credits per messagedepends on the model
7tones of voicefriendly to formal
150free creditsno credit card

06 Playbooks

How teams put chat agents to work.

Each playbook shows what triggers the agent, what it does and the number to watch in your analytics.

Support

Order and delivery questions

Customer asks on WhatsAppAgent checks your orders APIReplies with status

WatchSuccess rate and handoffs

Sales

Lead qualification

Ad click opens a chatAgent asks budget and needHot leads go to sales

WatchGoal achievement

Bookings

Clinic and salon appointments

Patient asks for a slotAgent offers free timesBooking confirmed

WatchBookings per day

E-commerce

Product advisor

Shopper asks on InstagramAgent recommends from your catalogueSends the product link

WatchResponse quality

Education

Admissions questions

Parent asks about feesAgent answers from your brochureBooks a campus visit

WatchAccuracy

Real estate

Property inquiries

Buyer asks about a unitAgent shares matching listingsViewing is booked

WatchLeads handed to sales

07 Templates

Or start from one of four ready agents.

Customer Support

Answers, tracks issues, hands off when needed.

See template

Sales Assistant

Recommends, prices and qualifies leads.

See template

Business Consultant

Structured advice from your knowledge.

See template

Educational Mentor

Explains lessons step by step.

See template

FAQ

Questions, answered.

Which languages can the agent speak?

Arabic in 22 dialects, Modern Standard Arabic and English, plus French, Spanish and more. You set the language for each agent.

How do I connect WhatsApp?

Connect your WhatsApp Business number through Meta’s Cloud API or through Twilio, right from the platform. WhatsApp is available from the Starter plan.

What does a message cost?

Between 8 and 35 credits, depending on the AI model the agent uses. Faster models cost less; the strongest models cost more.

Can a person take over the conversation?

Yes. Turn on human handoff and the agent passes the chat to your team when needed.

Can it check orders or bookings in my system?

Yes. Add an agent tool that calls your API, and the agent can look things up mid-conversation.

How do I know it is doing a good job?

Every agent gets quality scores for success rate, problem solving, response quality, goal achievement, efficiency, accuracy and context.

Launch your first chat agent today.

Free plan, 150 credits, no credit card.

Start free See templates